Author: Ran, Xiyi

Annotation: Tourism is the process in which people leave their daily living areas to travel to other regions and, in those places, rest, explore, learn, or enjoy cultural and natural assets. During this process, people temporarily stay in these locations and utilize tourism services and products (such as hotels, transportation, dining, and excursions), which generate economic, social, and cultural outcomes. This process is managed by various actors who create these economic and social benefits. In other words, effective management is carried out through regulating, planning, developing, supervising, and organizing tourism activities. Modern tourism management is applied worldwide in various forms, with the main roles played by the government, tourism civil society organizations, and private sector organizations. Clearly defining the responsibilities and duties of these three parties is crucial for ensuring effective and sustainable management in the tourism sector.

Keywords: Tourism Management, Modern Management, Government, Private Sector, Civil Society Organizations, Total Quality Management (TQM), Continuous Improvement, E-Tourism, Sustainable / Green Tourism

Pages in journal: 112 - 120